Frequently Asked Questions (FAQs)
scanned the A-Z Topic Index and
used the search
but I need additional information. What do I do?
are the technical requirements for viewing the Web site?
browser requirements are
Netscape Navigator 4.7 or higher or Microsoft Internet
Explorer 5 or higher. For the best experience, we recommend
updating your browser to the most recent version.
view .PDF files, you need Adobe Acrobat or the
free Adobe Reader installed on your computer.
am having problems viewing PDF files. Either I see blank pages,
or the PDF file is incomplete when it appears on my screen. How
can I solve this?
problem may be caused by known glitches in some newer browser
software. When selecting a PDF file, right click (PC) or hold
the option key (Apple) while clicking to download the PDF file
to your computer. Then view the PDF copy that is on your computer.
Since user environments vary
significantly, consult your information technology staff if
you have problems downloading Internet Explorer.
am having problems using the Google "Search This Site" feature.
How can I fix this?
may be caused by using older Browser versions (e.g., Netscape
4.X, Explorer 4.X). Please download the newest version of your
preferred browser from its Web site and upgrade following their